+1 512-967-0090
Home / FAQ
As either a new or returning patient, you are encouraged to review the information provided here to assist you in preparing for your upcoming session. Please note that this information will be revised periodically, so we recommend checking back frequently.
Are you prepared to embark on your journey towards optimal mental health and wellness? Please click the box below to explore an overview of the services we offer. When you are ready to arrange a session, select BOOK NOW located in the upper right corner of the website on any page.
Ultimate Mental Health Services is a psychiatric health and wellness clinic that offers holistic approaches to patient care. While experts in mental health care across the lifespan, we specialize in the psych-mental and behavioral health young adults ages 19-25 years and women across the lifespan, including reproductive mental health. Our focus is on providing personalized treatment plans that address both physical and mental health needs.
At Ultimate Mental Health Services, we employ a comprehensive approach to patient care, addressing both physical and mental health requirements. We meticulously evaluate each individual’s life stage, medical history, laboratory findings, and their influence on mental health. Our treatment plans are specifically designed to meet the unique needs and objectives of each patient. Additionally, we incorporate alternative therapies into our treatment strategies, including mindfulness-based techniques, lifestyle modifications, and coaching.
Ultimate Mental Health Services provides comprehensive psych-mental health care for a variety of conditions, incorporating a diverse array of treatments aimed at addressing both physical and mental health issues. Our methodology is holistic and customized to meet the distinct needs of each patient. We offer brief psychotherapy, medication management, alternative therapies, among other services.
We take the use of controlled medications seriously. While we aim to avoid medications that can lead to dependence or health risks, we recognize they may sometimes be necessary. We limit the use of controlled substances like benzodiazepines (e.g., Xanax, Klonopin) and avoid long-term prescriptions. Stimulants (e.g., Adderall, Vyvanse) are prescribed only after a valid ADHD diagnosis, following a thorough evaluation, which includes neuropsychological testing. Controlled medications will not be prescribed during the first appointment and require at least one in-person appointment each year. Patients must sign a controlled substance agreement and may need to submit urine drug screens periodically to ensure safe prescribing practices.
Congratulations on taking the first step towards a healthier you! Before we embark on this journey together, you’ll need to complete some essential forms and consents. This information helps us understand your unique situation and sets the stage for your incredible progress. During your initial session, you will have the opportunity to meet our dedicated medical team, discuss your full medical history, and share your treatment aspirations. We will conduct a thorough evaluation and collaborate with you to create a tailored treatment plan just for you. In the following sessions, we’ll celebrate your progress, provide valuable insights, and adjust your treatment goals, including medication management, to ensure you continue to thrive.
Yes, we offer telehealth via video and phone services if needed for our patients who prefer virtual consultations. Telehealth via video or phone is done via a HIPAA compliant secure and confidential method (eg meeting link by email and/or text). You must be in the state where your rendering provider is licensed to be treated via telehealth. We are excited to offer in-office services by special appointment. Please contact our office for more information.
The licensure process and requirements for providers varies by state; the process to obtain licensure usually takes many weeks to several months.
Ultimate Mental Health Services is a cashless practice. We accept various payment options, including debit card, credit card, and several major insurances. All patients are required to have an unexpired card on file and submit co-pay or payment prior to a session. Please contact our office for more information on payment options and insurance coverage.
Insurance plans vary greatly. We will verify your insurance benefits through a clearinghouse prior to your session. You will be informed of any copays or deductibles. If you attend the session and your provider is out-of-network, a special invoice, called a "super bill" can be provided to you free of charge to submit to your insurance carrier or FSA/HSA for possible reimbursement. It is your responsibility to contact your insurance carrier to determine what reimbursement, if any, you will receive. Credit/debit cards are accepted and will be required at the time you schedule your appointment to hold your appointment time
We value your time and expect the same in return. There is a $75 fee if you do not show (ie more than 10 min late without appropriate notice) for your appointment or cancel after the grace period (i.e. 24 hours).
We accept various payment options, including debit card, FSA/HSA card, credit card, and several major forms of insurance. We require an active form of payment be kept on file at all times and payment, including any copays submitted prior to each session. We are in the process of adding additional insurance carriers, including Medicare and Medicaid. Please contact our office for more information on payment options and/or insurance coverage
Please contact our office to request completion of medical documents, records or forms. We will be happy to assist you with this process. Allow 5-7 business days for completion. Additional fees for phone calls, letters, emails, reports, medical documents and records or forms, etc. will be charged and determined on a time for service basis for established patients. The fee is charged to the method of payment on file.
At our clinic, we recognize the significance of mental health and its challenges. Our experienced team is committed to offering personalized care and support, guiding patients on their journey to recovery through evidence-based therapies and compassion, leading to improved well-being and quality of life
Embrace your journey! Reach out to us by clicking the link below, or schedule an appointment to take the next step.